100
Background
The 211 OC Resource Team is the point of contact for making any changes to your listed services. Keeping your agency's services up-to date, ensures that the information that is provided to the community is accurate and helpful. Your agency may also contact the 211 OC Resource Team, if you want to add any new additional services.
Making Updates to Existing Services
Step 1: If you're on the the 211OC website, you can navigate to the For Network Partners tab and from the menu hover over Helpline Database and select Service Form.
Step 2: Include your agency's full name and the full name of the service you're updating.
Note: For the fields that should remain unchanged write: Same as Listed Now
Step 3: Enter all new or updated information as needed and then submit the form. The 211 OC Resource Team will follow up with you to confirm all of the updates.
Adding New Services to GetHelpOC
If your agency wants to add a new service to GetHelpOC and you're already a GetHelpOC partner, follow the steps below:
Step 1: First, fill out a Services Form.
Step 2: Be sure to include your agency's full name and the new name of the service or program. Ensure that you include any necessary program details.
Step 3: If any information matches existing programs, you may enter: Same as program "XXXXX"
Step 4: Once all the information has been entered, submit the form. The 211 OC Resource Team will contact you to verify the submission.
For any further questions, reach out to the 211 OC Resource Team for assistance.
